We recently purchased a hot tub from Luxury Pool and Spa. The customer service was excellent. Thomas and his staff were outstanding in every way possible. We were building an enclosed porch for the hot tub and due to some complications Thomas had to store our hot tub longer than originally requested. but he had no problem with it. He came out to our property to make sure there would not be a problem delivering and setting it up. He went beyond the call of duty. The delivery team was very efficient and friendly. It was a wonderful positive experience and I would recommend Luxury Pool and Spa without hesitation.

One of the best purchases ever made! The saying goes, experiences are worth more than things. Well, this hot tub is both! Incredibly luxurious and surprisingly powerful Massage in the Hot Spring Aria. After visiting every show room in Charlottesville, Luxury Pool and Spa distinguished themselves with their products and wonderful service. Seamless experience from selection to delivery. Highly recommended!

We had a great experience with Thomas and his team. His attention to detail was exceptional. We encountered no problems. The delivery team worked very well together and had the tub installed in no time. It seems like we didn't just buy a hot tub, but a relationship with the staff. They are great coaches as we learn to maintain our spa chemicals. Highly Recommend them!

We recently purchased our first spa from Thomas. He provided very helpful unbiased answers to all of our questions. We compared multiple vendors and returned to Luxury Pool & Spa. Thomas and his staff provided water testing prior to the delivery which had us ready to complete the setup the day of delivery. The delivery and setup crew were on time and courteous they positioned the spa exactly where we needed it. I would recommend visiting Luxury Pools & Spa to anyone in the market.