Take your time when buying a hot tub or swim spa. Take along these 9 questions to get you started:
Do you have brick and mortar showroom in my local area where I can test soak the models I’m interested in?
How long have you been in business? How long has the manufacturer been in business?
Can you provide reference and reviews about your hot tubs and swim spas?
Do you have energy costs for a 4-6 person hot tub used in our area four to five times a week for 30 minutes at a time (the average use period) that has been certified by an independent testing lab?
What options do you have for water care that’s chlorine and bromine free?
What about delivery? Is it driveway drop-off or full service to the exact spot where I want it?
Do you provide your own service or it via a third party?
Can you give me a copy of the warranty for this hot tub or swim spa?
What’s your cancellation policy? Can I get a refund of my deposit if I change my mind?